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Privacy Policy

 

Peakhomers (hereinafter referred to as "We" or "Us") is committed to protecting your personal information. This policy describes how We collect, use, and manage information in accordance with Australian privacy standards and international data protection requirements.

1. Scope of Policy
This policy applies to all users who visit our online store and purchase our products, including outdoor bar stools, outdoor dining chairs, and outdoor multi-person sofas. It covers the processing of personal data collected through your interactions with Us.

2. Information Collection Technology
We use Cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help Us recognize you, remember your preferences, and understand how you interact with our online store. This includes technical data such as your IP address, browser type, and page interaction history.

3. Information Use and Sharing
We use the collected information to process transactions, provide customer support, and improve our services. We share necessary information with service providers who assist in logistics and delivery to ensure your outdoor furniture reaches you. We do not sell your personal information to others.

4. Data Storage and Cookies
Your data is stored in secure environments designed to prevent unauthorized access. By using our online store, you acknowledge that you are aware of our use of Cookies and authorize Us to process your data as described. You have the right to manage your Cookie settings through your browser at any time.

5. User Rights
You have the right to:

  • Access the personal information We hold about you.

  • Request the rectification of inaccurate or incomplete data.

  • Request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected.

  • Withdraw your consent for data processing at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.

6. Legal Basis for Data Processing
In compliance with the General Data Protection Regulation (GDPR) and relevant privacy standards, We process your data based on the following:

  • Performance of Contract: To process your orders and provide the outdoor furniture and services you have purchased.

  • Explicit Consent: For subscriptions to our newsletters and participation in marketing activities.

  • Compliance with Legal Obligations: For tax, accounting, and regulatory purposes.

  • Legitimate Interests: To improve user experience, maintain site security, and prevent fraud.

7. Data Security
We implement rigorous technical and organizational measures to protect your information from loss, theft, and unauthorized access. This includes encryption and secure server protocols to ensure your data remains confidential.

8. Data Retention Period
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by legal, tax, and accounting regulations.

9. Contact Information
If you have any questions regarding this policy or your data, please contact Us:

Address: 1145 ORANGE LEAF CT, CHRISTIANSBURG, VA 24073-7672, US
Phone: +1 (917) 769-6267
Email: customer@peakhomers.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)